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to be hounest, I was a happy customers for years. Not a problem at all and everything was smooth. However, I just finished my transfer out of there.. what they did wrong in my case:
- failed to respond to support tickets
- failed to read support tickets
- deleted support tickets
- failed to renew domains both manually and automatically
- changed nameservers on some domains to their own
and the worst of all:
- put themselves as owners of some of my domains
simply awful registrar in my case...
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