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Originally Posted by xlogger
I never said not to care for customers, lol. I just said make a gold membership which charges more for better support and others. Its like hosting, unmanaged servers costs less but come with no support. Managed server cost more and they have better support.
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O RLY? Unmanaged servers come with no support (btw, if you server doesn't give you a minimal support even on unmanaged, I'd recommend you to change company ASAP) Epassporte is supposed to have support. I admit it's as bad as it comes, hopefully it will get better now with the new reps, but your brilliant idea is borderline ridiculous. So instead of demand a better service your solution would be to be pay for what should be given by default? Seriously, get a grip.
