How can I identify why people aren't checking out with their cart? - GoFuckYourself.com

toys4tots · 11-02-2017, 09:43 AM

I've got analytics showing that mostly everyone that adds items to their cart on my site never checks out. I have analytics showing the "Steps" they take but it's not quite telling me the "Why" they don't check out. Anyone have any tips on troubleshotting this?

Here's an image of my cart page (doesn't seem to be the issue)

And then the checkout page (seems something is wrong)

sarettah · 11-02-2017, 11:05 AM

Maybe they are going in to see the shipping? Might change up your text to state earlier that there is Free shipping for in the US and see if that changes the behaviour some.

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bns666 · 11-02-2017, 11:43 AM

maybe too expensive shipping, not offering shipping to that specific country, maybe bot traffic...

Barry-xlovecam · 11-02-2017, 02:41 PM

Maybe, make an exit survey for cart abandonments. 1 in 20 people might reply but you would get some input that was not a guess.

If I were to guess;

What are the countries of origin -- US/Canada?
How many go from page 1 to page 2
Are they having second thoughts about the price.

Page 1 ADD TO CART
Page 2 CHECKOUT

magneto664 · 11-03-2017, 04:53 AM

Check orgin country and compare to shipping fees.

and maybe you can add some more text about security? from both sides, card and delivery metod for example 100% safe box with no adult label? etc. tnx

11-02-2017, 09:43 AM	#1
toys4tots Registered User Industry Role: Join Date: Jul 2017 Posts: 19	How can I identify why people aren't checking out with their cart? I've got analytics showing that mostly everyone that adds items to their cart on my site never checks out. I have analytics showing the "Steps" they take but it's not quite telling me the "Why" they don't check out. Anyone have any tips on troubleshotting this? Here's an image of my cart page (doesn't seem to be the issue) And then the checkout page (seems something is wrong)

11-02-2017, 11:43 AM	#3
bns666 Confirmed Fetishist Industry Role: Join Date: Mar 2005 Location: Fetishland Posts: 11,472	maybe too expensive shipping, not offering shipping to that specific country, maybe bot traffic... __________________ ⭐ CAM SODA ⭐ STRIPCHAT ⭐ ⭐ CHATURBATE ⭐ SKYPE SEX CAMS ⭐

11-02-2017, 02:41 PM	#4
Barry-xlovecam It's 42 Industry Role: Join Date: Jun 2010 Location: Global Posts: 18,083	Maybe, make an exit survey for cart abandonments. 1 in 20 people might reply but you would get some input that was not a guess. If I were to guess; What are the countries of origin -- US/Canada? How many go from page 1 to page 2 Are they having second thoughts about the price. Page 1 ADD TO CART Page 2 CHECKOUT

11-03-2017, 04:53 AM	#5
magneto664 God Bless You Industry Role: Join Date: Aug 2014 Location: Glasgow, $cotland Posts: 1,467	Check orgin country and compare to shipping fees. and maybe you can add some more text about security? from both sides, card and delivery metod for example 100% safe box with no adult label? etc. tnx __________________ magneto664 📧 gmail.com Adult Backlinks 💘Best Website Stats 💘 Best CDN for Adult Content My Fav: 👍Chaturbate 👍 Stripchat 👍 Dateprofits 👍 AdultFriendFinder

11-02-2017, 11:05 AM	#2
sarettah l8r Industry Role: Join Date: Oct 2002 Posts: 13,488	Maybe they are going in to see the shipping? Might change up your text to state earlier that there is Free shipping for in the US and see if that changes the behaviour some. .