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Old 09-02-2010, 06:12 PM   #1
Michael O
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ePassporte Official Statment

From: Christopher Mallick, Owner, ePassporte.com <http://ePassporte.com>



Dear ePassporte Account Holders,

Please be advised that, at 12:00 PM PDT today, September 2, 2010, we were notified that effective immediately, Visa International has suspended our banking partnerís (St. Kitts Nevis Anguilla National Bank) ePassporte Visa program. The ePassporte e-Wallet program continues to be up and running, except funds cannot be transferred between your Visa Account and your e-Wallet. At this time ePassporte can no longer issue Visa Cards, and the ability for our Account Holders to make point of sale purchases and withdraw funds from ATMs has also been suspended.

At this time we do not know why this drastic action was taken by Visa. To us, it is unconscionable that such action would be taken without the opportunity for ePassporte to fully understand Visaís reasons and to be able to take all steps necessary to keep our program running the way it has so successfully done for over 7 years. But that is what Visa has done.

As soon as we have more information we will be in contact with you.

In the meantime please be assured that your funds are safe.

We are very sorry for the short notice and apologize for any inconvenience this may cause. The ePassporte team is working diligently to rectify this situation.

We kindly ask you to bear with us while we work through this issue.

Please feel free to contact us via the message center or at our call center, should you have any questions, comments or concerns.

Thank You,


Christopher Mallick
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Old 09-02-2010, 06:14 PM   #2
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Please email me at michael.olsen@epassporte.com and I will do my best to respond as quickly as possible. It will probably be the best option since IM will be very busy.

Thanks
Michael
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Old 09-02-2010, 06:14 PM   #3
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We can still witdraw our epass funds to our bank accounts... right?


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Old 09-02-2010, 06:15 PM   #4
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christ that's not good
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Old 09-02-2010, 06:16 PM   #5
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Michael so this means even if its not in ewallet you still cannot withdraw any funds from an atm machine even in the UK
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Old 09-02-2010, 06:17 PM   #6
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..............
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Old 09-02-2010, 06:17 PM   #7
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Michael I was just about to hit you up asking for a new visa card.

guess there's no point right now until this mess gets sorted out...
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Old 09-02-2010, 06:18 PM   #8
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great, i've just renewed my card couple of days ago :-/


there going to be many upset folks over this news
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Old 09-02-2010, 06:18 PM   #9
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dammitttttttttt
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Old 09-02-2010, 06:18 PM   #10
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wait... so no more ATM access?
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Old 09-02-2010, 06:19 PM   #11
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ah shit thats not good


hope it gets resolved quickly
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Old 09-02-2010, 06:21 PM   #12
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wait... so no more ATM access?
it dont look like it
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Old 09-02-2010, 06:21 PM   #13
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this sounds like the type of thing that doesn't get resolved quickly...

if that's even the real story.
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Old 09-02-2010, 06:21 PM   #14
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So how can a Canadian get access to the money now?
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Old 09-02-2010, 06:22 PM   #15
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So how can a Canadian get access to the money now?
wire?


btw, if you listen closely you can hear epassporte imploding
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Old 09-02-2010, 06:23 PM   #16
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If the money are on the Wallet you can withdraw via wire, a US bank account or to a credit/debit card in your name.
If the funds are on the Virtual Visa its not possible to access them at this time.
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Old 09-02-2010, 06:24 PM   #17
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I'm not very familiar with epass so I am a little unclear as to what exactly this means and how it may impact me.

Right now I have one sponsor paying to my epass, I then use that money solely for paying other people for services. Nothing more. Will this new situation impact me at all?
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Old 09-02-2010, 06:24 PM   #18
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So how can a Canadian get access to the money now?
1) turn yourself into a moose
2) drink 2 crates of Labatts
3) beat off furiously
4) await further instructions from the Hong Kong cartel
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Old 09-02-2010, 06:24 PM   #19
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Wow...I had gone to the ATM earlier today to make a withdraw and received some weird error. I go to login to activate the ATM Limits so that I could go try again and I see this message.

What the hell happened? Errrrrrrrrr I have funds in my account that I can no longer access via ATM. Unreal. I have used ePassporte for years, sure as hell did not expect this.

Is this an issue that will be sorted out at some point?

Fucking great...
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Last edited by st0ned; 09-02-2010 at 06:29 PM..
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Old 09-02-2010, 06:25 PM   #20
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how do i change a US checking account i have already in peassporte?
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Old 09-02-2010, 06:25 PM   #21
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We are working on getting this situation solved as soon as possible so our Account Holders again will have full functionality of their accounts.
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Old 09-02-2010, 06:25 PM   #22
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If the money are on the Wallet you can withdraw via wire, a US bank account or to a credit/debit card in your name.
If the funds are on the Virtual Visa its not possible to access them at this time.
I don't see why it's not possible to move it over, that doesn't make sense.
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Old 09-02-2010, 06:26 PM   #23
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somewhere someone is banging their head against the wall
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Old 09-02-2010, 06:26 PM   #24
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I just realized that all of my funds in epassporte are in my Virtual Visa account. So what does this mean for me? That I no longer have access to do anything with the funds at all?
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Old 09-02-2010, 06:26 PM   #25
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Michael so this means even if its not in ewallet you still cannot withdraw any funds from an atm machine even in the UK
Lol,and why should uk be different then rest of the world?
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Old 09-02-2010, 06:26 PM   #26
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wait..i cant take my epass money out anymore via atm???? This is bullshit....who do i talk to about this asap..
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Old 09-02-2010, 06:27 PM   #27
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how do i change a US checking account i have already in peassporte?
Its only possible to have one active account at a time if you want to change your current bank account:
Please email me your UserID, and the last 4 digits of the account you have now.
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Old 09-02-2010, 06:27 PM   #28
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wait..i cant take my epass money out anymore via atm???? This is bullshit....who do i talk to about this asap..
um, no one. you have to wait like everyone else.
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Old 09-02-2010, 06:28 PM   #29
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who do i talk to about this asap..
talk to VISA
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Old 09-02-2010, 06:28 PM   #30
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First, how can you guys not have a "plan b" for something this drastic?
Second, why visa over mastercard?


Lastly, would now be a good time for more programs to offer payoneer?
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Old 09-02-2010, 06:29 PM   #31
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So that means all my money in epassw i cant take out because I cant take it out via atm anymore? Thats illegal actually and there better be another way for me to get my money asap...
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Old 09-02-2010, 06:30 PM   #32
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Guys, read the man's fucking post......


"At this time ePassporte can no longer issue Visa Cards, and the ability for our Account Holders to make point of sale purchases and withdraw funds from ATMs has also been suspended."
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Old 09-02-2010, 06:30 PM   #33
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I was just going to buy some domains and I got declined twice in a row and then I logged in at epass and saw this...

hope it will get solved soon!
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Old 09-02-2010, 06:30 PM   #34
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Funds on the Virtual card can not be accessed at this time cause Visa have suspended the cards, only funds in the Wallet can be accessed.
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Old 09-02-2010, 06:30 PM   #35
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talk to VISA
Either Visa or epass is responsible legally. People cant take out thousands of dollars now because of this and there better be another option for people to get there money or tons of lawsuits which will result into wins
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Old 09-02-2010, 06:31 PM   #36
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i'm so unlucky today, i just did paypal to epass a couple hrs ago, now its even useless than paypal.

they should posted this epass messages 2 hours from now.
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Old 09-02-2010, 06:31 PM   #37
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I just realized that all of my funds in epassporte are in my Virtual Visa account. So what does this mean for me? That I no longer have access to do anything with the funds at all?
I see this also. When I tried to withdraw to checking it didnt go through.

How can I make a withdrawal?
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Old 09-02-2010, 06:31 PM   #38
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Either Visa or epass is responsible legally. People cant take out thousands of dollars now because of this and there better be another ption for people to get there money or tons of lawsuits which will result into wins
yeah good luck against going up against VISA you crack me up
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Old 09-02-2010, 06:32 PM   #39
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Funds on the Virtual card can not be accessed at this time cause Visa have suspended the cards, only funds in the Wallet can be accessed.
All my money is in my virtual card...So i have to put it into my wallet? Im so confused... There better be a way for me to get my money michael
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Old 09-02-2010, 06:33 PM   #40
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yeah good luck against going up against VISA you crack me up
Actually Natas its a easy case..its not going up against visa moron, its a simple process with a simple answer..Obviously you have never had lawyers..
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Old 09-02-2010, 06:33 PM   #41
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oh man...i hope this is fixed soon..shit

time to change all sponsors over to checks
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Old 09-02-2010, 06:34 PM   #42
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Whatabout withdraw to your nonepass card?Does that still works?
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Old 09-02-2010, 06:34 PM   #43
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All my money is in my virtual card...So i have to put it into my wallet? Im so confused... There better be a way for me to get my money michael
I am sorry but at this time its not possible to transfer the money from the virtual card since Visa have suspended the cards. Only funds that are already in the Wallet is possible to move.
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Old 09-02-2010, 06:34 PM   #44
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Funds on the Virtual card can not be accessed at this time cause Visa have suspended the cards, only funds in the Wallet can be accessed.
Why can I not transfer my funds from my Virtual Visa account into my wallet like I have always been able to? That doesn't make sense. What kind of time frame are we talking here? I have a lot of money tied up on my Virtual Visa now.
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Old 09-02-2010, 06:34 PM   #45
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Funds on the Virtual card can not be accessed at this time cause Visa have suspended the cards, only funds in the Wallet can be accessed.
I don't quite understand this. It looks like any deposited funds are automatically added to the "Virtual Visa" card. Why is it like that to begin with?
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Old 09-02-2010, 06:34 PM   #46
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Obviously you have never had lawyers..
yeah obviously.....carry on champ
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Old 09-02-2010, 06:35 PM   #47
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Its only possible to have one active account at a time if you want to change your current bank account:
Please email me your UserID, and the last 4 digits of the account you have now.
doing it now MIchael thx
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Old 09-02-2010, 06:35 PM   #48
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Whatabout withdraw to your nonepass card?Does that still works?
If the money is in your Wallet then you can withdraw it, if its on the virtual card then its not possible at this time.
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Old 09-02-2010, 06:35 PM   #49
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I went to fill out the form to wire myself some money but I cannot because some fields aren't applicable to canadian residents

We don't have IBAN numbers and pretty sure we don't have "Originator's TIN(SSN or EIN)"
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Old 09-02-2010, 06:36 PM   #50
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Originally Posted by Sly View Post
I don't quite understand this. It looks like any deposited funds are automatically added to the "Virtual Visa" card. Why is it like that to begin with?
Before we introduced the Wallet that were the only option, after we introduced the Wallet there is a setting to choose where you want the money stored when you get an incoming transfer.
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