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Old 02-26-2009, 01:29 PM   #1
PersianKitty
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CCBill stats click tracking

I'm told this is a known issue, just wondering if I'm the only one running into it.

Signed up for a couple of programs in the last week that use CCBill only for their stats. Clicks aren't tracking at all.

Put in a bug report with CCBill over the weekend. Got email on Monday that it's a known issue and will be resolved at some point, but they don't know when. Called back today, got the same response.

I can't help but wonder how many other programs using ccbill links I have up that aren't tracking also.

Of course I get the standard "all sales are being recorded" statement.
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Old 02-26-2009, 01:30 PM   #2
rigrunner
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Yeah been checking this myself lately because things aren't adding up...
Hoping it's just a glitch...
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Old 02-26-2009, 01:31 PM   #3
»Rob Content«
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Maybe you can switch to paypal? Donny can get you set up pretty well
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Old 02-26-2009, 01:34 PM   #4
CCBill Tom
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PersianKitty,

Can you shoot me an ICQ or an email so I can look into this for you?

If anyone else is experiencing similar issues, please hit me up as well.

ICQ: 478740081
Email: thomasw (at) ccbill (dot) com
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Old 02-26-2009, 01:37 PM   #5
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Quote:
Originally Posted by »Rob Content« View Post
Maybe you can switch to paypal? Donny can get you set up pretty well
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Old 02-26-2009, 01:37 PM   #6
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Maybe you can switch to paypal? Donny can get you set up pretty well
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Old 02-26-2009, 01:51 PM   #7
PersianKitty
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Quote:
Originally Posted by CCBill Tom View Post
PersianKitty,

Can you shoot me an ICQ or an email so I can look into this for you?

If anyone else is experiencing similar issues, please hit me up as well.

ICQ: 478740081
Email: thomasw (at) ccbill (dot) com
Email sent, Tom.

Thanks
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Old 02-26-2009, 01:53 PM   #8
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update on this ?
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Old 02-26-2009, 01:58 PM   #9
»Rob Content«
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All jokes aside I hope it gets sorted for you quickly PK.

We've not had a late night chat in a bit, I need to get on that
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3 & 5mins FLVs | RSS & Tube Feeds | Matching Thumbs | FLV Browser & Exporter | No Prechecked Xsales
>> Mobile Redirection Script: mobile.vidz.com also paying 80% net Lifetime << ICQ: 198-394-557


ICQ - 436 795 438 E-mail rob /@/ cool-content dotcom
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Old 02-26-2009, 01:59 PM   #10
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CCbill is fixing the bug is what Im told, noticed that too
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Old 02-26-2009, 04:05 PM   #11
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We discovered a small issue with a report that has now been resolved. At no time did this affect our ability to track clicks and sales.

Please let us know right away if you are having any issues with the CCBill stats.

client support @ ccbill.com
i c q 478740081

Apologies for the inconvenience.
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Old 02-26-2009, 07:51 PM   #12
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I'm having this same problem and I'm getting sale emails from last week too.
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Old 02-26-2009, 09:10 PM   #13
Xrated J
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i noticed this, but i hardly send any traffic to ccbill programs so i wasnt that worried about it
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Old 02-26-2009, 09:14 PM   #14
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I'm having this same problem and I'm getting sale emails from last week too.
We have sent you an icq.
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Old 02-26-2009, 09:19 PM   #15
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Man I just emailed a ccbill program a few minutes ago asking if there was a problem with my linkcode because clicks weren't showing up
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Old 02-27-2009, 12:46 AM   #16
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Hope it will be fixed asap.
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Old 02-27-2009, 01:06 AM   #17
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CCBill is quick responding as usual
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Old 02-27-2009, 01:27 AM   #18
PersianKitty
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Tom got my issues resolved very quickly.

It wasn't a generalized problem.

Two separate issues with two different programs I was signed up to.

One didn't have click tracking enabled and the other was giving the wrong link codes on their website.

Wish I'd started with Tom instead of support a week ago.

Thanks.
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