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Old 10-27-2014, 07:36 AM   #1
suesheboy
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I am clearly and ass...

Moniker is fucking up again.

I wait on hold for about 10 minutes at which time it asks me to leave a message and hangs ups on me.

Monikers Email to me

"Your account is currently set up for automatic payments using a credit card. We ask that you please verify the billing address used for the credit card on file as a security measure and to ensure timely processing of your transactions.

As of December 1, 2014 payments attempted without verification of the billing address will fail to process which can result in domain expiration or service interruption. To avoid these issues, update your account to reflect the requested information. We appreciate your cooperation and encourage you to contact support with any questions you may have. Thank you!"


What fucktards. Card I and my clients have had with them for a decade or more and have paid invoices without question may now be security risk?

I am an ass for not leaving them sooner. I am now done.
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Old 10-27-2014, 10:53 AM   #2
CaptainHowdy
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Already said it: Moniker has become a real nightmare.
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Old 10-27-2014, 11:24 AM   #3
WDF
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Seems to be a common theme with them recently.

I have not used Moniker in a few years.
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Old 10-27-2014, 06:03 PM   #4
suesheboy
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left my name on their voicemail with the number in the morning, they never called me back.
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Old 10-28-2014, 09:38 AM   #5
BlackCrayon
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just pay them with paypal though you should be transferring out!!
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Old 10-28-2014, 09:39 AM   #6
BlackCrayon
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Quote:
Originally Posted by suesheboy View Post
left my name on their voicemail with the number in the morning, they never called me back.
they will never call back and almost never respond to tickets. the only way to get something done is get someone on the phone and don't let them go until you get answers.
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Old 10-28-2014, 09:50 AM   #7
DamageX
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Quote:
Originally Posted by WDF View Post
Seems to be a common theme with them recently.
If by "recently" you mean the last 8 years or so, then you're right.
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