NetBilling Down from over 12 hours now! - GoFuckYourself.com

247mg · 02-01-2018, 03:57 AM

NetBilling has been down for over 12 hours now.. hope all ok with them... what sort of issue that they can't fix in 12 hours.....

Where is MITCH?

Denny · 02-01-2018, 04:45 AM

netbilling.com loads fine for me.

Konda · 02-01-2018, 05:04 AM

Quote:

Originally Posted by 247mg

NetBilling has been down for over 12 hours now.. hope all ok with them... what sort of issue that they can't fix in 12 hours.....

Where is MITCH?

Not sure what's going on. Netbilling uses Ezic for their backend and they are down too http://ezic.com/

They must have known it would take a long time because they wrote "Please make the necessary changes on your signup and checkout methods". The email came about 25 minutes after they went down.

Only thing I can think of is maybe there was a hack or critical system issue or PCI issue and they had to shut everything down?

https://netbilling.com works since it's not hosted on the Ezic network, but everything that is on Ezic like the api and backend is down. So it's not just Netbilling, but Ezic itself and all other Ezic clients are down as well.

ZENRA · 02-01-2018, 05:11 AM

Quote:

Originally Posted by Konda

Not sure what's going on. Netbilling uses Ezic for their backend and they are down too http://ezic.com/

They must have known it would take a long time because they wrote "Please make the necessary changes on your signup and checkout methods". The email came about 25 minutes after they went down.

Only thing I can think of is maybe there was a hack or critical system issue or PCI issue and they had to shut everything down?

https://netbilling.com works since it's not hosted on the Ezic network, but everything that is on Ezic like the api and backend is down. So it's not just Netbilling, but Ezic itself and all other Ezic clients are down as well.

17 hours and counting. Not very happy, but didn't know about the EZIC issue until your post. Whatever's going on, hopefully it's resolved soon.

Denny · 02-01-2018, 05:19 AM

Quote:

Originally Posted by Konda

Not sure what's going on. Netbilling uses Ezic for their backend and they are down too http://ezic.com/

They must have known it would take a long time because they wrote "Please make the necessary changes on your signup and checkout methods". The email came about 25 minutes after they went down.

Only thing I can think of is maybe there was a hack or critical system issue or PCI issue and they had to shut everything down?

https://netbilling.com works since it's not hosted on the Ezic network, but everything that is on Ezic like the api and backend is down. So it's not just Netbilling, but Ezic itself and all other Ezic clients are down as well.

Ezic's traffic went to almost nothing lately:

Pipecrew · 02-01-2018, 06:08 AM

18 hours now

pornguy · 02-01-2018, 06:27 AM

Damn. did not get any notice about this. I would have switched billers fast.

247mg · 02-01-2018, 06:34 AM

Just spoke to NetBilling team and ask for support and they forward me to voice mail... Where is Mitch Farber... From last night its down and he should come and let us know what is going on and how loing it will take.. should give eta....

Business is already down because of Google and now these thing killing us...

CamTraffic · 02-01-2018, 08:08 AM

Quote:

Originally Posted by 247mg

Just spoke to NetBilling team and ask for support and they forward me to voice mail... Where is Mitch Farber... From last night its down and he should come and let us know what is going on and how loing it will take.. should give eta....

Business is already down because of Google and now these thing killing us...

Just leave a voice mail would you?

Mitch is busy right now, spending all the winnings from the MrSkin party.

JK, love Mitch, real nice guy!

Google Expert · 02-01-2018, 08:12 AM

A lot of money are being lost, that's all im gonna say.

Fat Panda · 02-01-2018, 08:15 AM

if true, what a fucking disgrace

chaze · 02-01-2018, 09:08 AM

Ouch, just hang tight I'm sure it will be fine soon!

theS2O · 02-01-2018, 09:19 AM

Hey man, hope you get this resolve. Goodluck!

247mg · 02-01-2018, 09:23 AM

time is ticking up and counting and no update from NetBilling...

NETbilling · 02-01-2018, 09:47 AM

Hi all,

A network outage announcement was sent out 20 minutes after we discovered that the problem was not going to be immediately resolved. We have been in contact with many merchants and our network engineers are working nonstop to fix the issues. I will post more and we will notify everyone once resolved.

Thank you, Mitch Farber

2MuchMark · 02-01-2018, 10:12 AM

Quote:

Originally Posted by NETbilling

Hi all,

A network outage announcement was sent out 20 minutes after we discovered that the problem was not going to be immediately resolved. We have been in contact with many merchants and our network engineers are working nonstop to fix the issues. I will post more and we will notify everyone once resolved.

Thank you, Mitch Farber

Hi Mitch,

Good luck getting the problem fixed.

247mg · 02-01-2018, 10:39 AM

Quote:

Originally Posted by NETbilling

Hi all,

A network outage announcement was sent out 20 minutes after we discovered that the problem was not going to be immediately resolved. We have been in contact with many merchants and our network engineers are working nonstop to fix the issues. I will post more and we will notify everyone once resolved.

Thank you, Mitch Farber

Dear Mitch,

huge amount of money has been wasted I beleive... I hope your system can recover it.. before we discuss thsi further... please give us proper information because its not just network outage... this is what I am thinking... may be i am wrong but please keep us updated... no point ringing office and listen recorded message.

The Porn Nerd · 02-01-2018, 12:35 PM

Quote:

Originally Posted by Konda

Not sure what's going on. Netbilling uses Ezic for their backend and they are down too http://ezic.com/

They must have known it would take a long time because they wrote "Please make the necessary changes on your signup and checkout methods". The email came about 25 minutes after they went down.

Only thing I can think of is maybe there was a hack or critical system issue or PCI issue and they had to shut everything down?

https://netbilling.com works since it's not hosted on the Ezic network, but everything that is on Ezic like the api and backend is down. So it's not just Netbilling, but Ezic itself and all other Ezic clients are down as well.

I just want to give you some props man. I've been following your posts and you are always so helpful, clear and knowledgeable. It's very refreshing (especially around here lately). We met in person in Amsterdam I think along with Mitch (not Farber) and I didn't get a chance then to thank you for always posting such helpful info.

Mitch at NETbilling is great people so he will get this resolved as fast as humanly possible I am certain. But while it's going on it sure sucks and I hope most have alternate billers they can use while this is being fixed.

venus · 02-01-2018, 12:37 PM

ditto.. now should I have those join pages sent to ibill ?

Quote:

Originally Posted by Google Expert

A lot of money are being lost, that's all im gonna say.

mhende6600 · 02-01-2018, 01:13 PM

I have alot of rebills that come on the 1st of each Month, I wonder how that will work.

2MuchMark · 02-01-2018, 01:33 PM

Quote:

Originally Posted by venus

ditto.. now should I have those join pages sent to ibill ?

Flavaworks · 02-01-2018, 01:35 PM

"Hello Phillip,

We will have a network re-port put together in the next couple of days
once things are resolved and we're very sorry for the trouble. We'll let
you know as soon as it's back up and running.

Regards"

wendy739 · 02-01-2018, 01:51 PM

Quote:

Originally Posted by Flavaworks

"Hello Phillip,

We will have a network re-port put together in the next couple of days
once things are resolved and we're very sorry for the trouble. We'll let
you know as soon as it's back up and running.

Regards"

There is a typo in the email you received " We will have a network report " not a network re-port. Meaning we will be able to provide everyone with a detailed incident report of what has happened.

Denny · 02-01-2018, 01:54 PM

Quote:

Originally Posted by wendy739

There is a typo in the email you received " We will have a network report " not a network re-port. Meaning we will be able to provide everyone with a detailed incident report of what has happened.

ZENRA · 02-01-2018, 01:57 PM

Quote:

Originally Posted by mhende6600

I have alot of rebills that come on the 1st of each Month, I wonder how that will work.

Logged into my merchant bank account and see no rebills processed for the 1st and now 2nd.

I figure once NB is back online you'll see them processed all then and there. This makes me wonder if those subscribers are getting bonus days.

Also another issue: nobody can cancel their subscriptions right now. This could lead to chargebacks if NB doesn't get their back-end up soon.

We're pushing 26 hours of downtime now.

wasteland · 02-01-2018, 02:21 PM

well, this explains a lot. NB's tech provider http://ezic.com/

= Totally down.

Error message:

This site can?t be reached
ezic.com took too long to respond.
ERR_CONNECTION_TIMED_OUT

ExtremeBank_Adam · 02-01-2018, 02:27 PM

Quote:

Originally Posted by NETbilling

A network outage announcement was sent out 20 minutes after we discovered that the problem was not going to be immediately resolved. We have been in contact with many merchants and our network engineers are working nonstop to fix the issues. I will post more and we will notify everyone once resolved.

Thank you, Mitch Farber

Not sure why I never received this announcement. And, since I was out of town, I had no idea that it was down.

A note from Ezic (4 hours ago):

Dear Ezic Customers,

We have been working round the clock since the outage yesterday to
determine the cause of the outage and to troubleshoot possible solutions.
This outage has also affected our email and ticket system making
communication more difficult. And although we have not been able to
identify the initial cause, in the process of troubleshooting, there were
multiple other networking related issues that were corrupt (data
corruption) that needed to be repaired, which has unfortunately, taken a
significant amount of time. We are currently in the process of attempting
another reboot, while also exploring other options if this reboot fails. We
never would have anticipated the amount of time it has taken thus far so
we hesitate to provide a time frame for completion at this time.

We sincerely apologize and understand your concerns and frustrations as
we work to get back online. We will follow up with updates as they come
in from our engineering team.

Sincerely,

Katie Rudolph
Reseller Development
CELL: 847-915-8546

247mg · 02-01-2018, 02:27 PM

Quote:

Originally Posted by wendy739

There is a typo in the email you received " We will have a network report " not a network re-port. Meaning we will be able to provide everyone with a detailed incident report of what has happened.

Hi Wendy! Thanks for coming in and look at this thread as well... Hope you remember me ;)

2MuchMark · 02-01-2018, 02:40 PM

Quote:

Originally Posted by ExtremeBank_Adam

Not sure why I never received this announcement. And, since I was out of town, I had no idea that it was down.

A note from Ezic (4 hours ago):

Dear Ezic Customers,

We have been working round the clock since the outage yesterday to
determine the cause of the outage and to troubleshoot possible solutions.
This outage has also affected our email and ticket system making
communication more difficult. And although we have not been able to
identify the initial cause, in the process of troubleshooting, there were
multiple other networking related issues that were corrupt (data
corruption) that needed to be repaired, which has unfortunately, taken a
significant amount of time. We are currently in the process of attempting
another reboot, while also exploring other options if this reboot fails. We
never would have anticipated the amount of time it has taken thus far so
we hesitate to provide a time frame for completion at this time.

We sincerely apologize and understand your concerns and frustrations as
we work to get back online. We will follow up with updates as they come
in from our engineering team.

Sincerely,

Katie Rudolph
Reseller Development
CELL: 847-915-8546

Thanks for the info!

Quote:

Originally Posted by wendy739

There is a typo in the email you received " We will have a network report " not a network re-port. Meaning we will be able to provide everyone with a detailed incident report of what has happened.

Thanks Wendy!

Biggy · 02-01-2018, 03:16 PM

Quote:

Originally Posted by 2MuchMark

Thanks for the info!

Thanks Wendy!

sigh. I would sincerely hope that if a ransom is involved that could mitigate the downtime, you guys would take that up. I cannot emphasize this enough.

Bladewire · 02-01-2018, 03:20 PM

Quote:

Originally Posted by Biggy

sigh. I would sincerely hope that if a ransom is involved that could mitigate the downtime, you guys would take that up.

sigh. You're not as stealth as you think

mhende6600 · 02-01-2018, 03:20 PM

Quote:

Originally Posted by Biggy

sigh. I would sincerely hope that if a ransom is involved that could mitigate the downtime, you guys would take that up. I cannot emphasize this enough.

wow wtf?

DukeSkywalker · 02-01-2018, 04:18 PM

Fantastic

sarettah · 02-01-2018, 05:04 PM

https://gfy.com/fucking-around-and-pr...-gateways.html

Orbitalpay has been down for about the same amount of time as netbilling.

Seems too coincidental not to be related I would think.

oh well. All you can do is wait at this point.

.

iSpyCams · 02-01-2018, 05:15 PM

Its not Orbital or Netbilling that's down, it's their backend provider EZIC. Once EZIC is up Netbilling and Orbital should both be fine, hope they fix it soon, I have neither the time nor the resources to switch gateways right now.

venus · 02-01-2018, 05:16 PM

sounds like it could be a data center problem, but this is why I have a US based server and a backup in the Netherlands. just a change in the DNS to switch it to backup.

Fat Panda · 02-01-2018, 06:13 PM

this is almost comical

clearly no risk management plan

no redundancy?

pure fucking amateur

Brandon Michaels · 02-01-2018, 06:48 PM

As soon we we received the email from them about the outage we switch Epoch to the front as our primary processor. It does bother me that Netbilling has been down for so long now. We have a lot of rebills with them.

Hope they get it sorted out soon. I pull my hair out if we are down more the 20 minutes!!

Brandon
FGE, LLC
Catalina Cruz - Cam Porn - Official PornStar Website CatalinaCruz.com

mhende6600 · 02-01-2018, 07:19 PM

Quote:

Originally Posted by sarettah

https://gfy.com/fucking-around-and-pr...-gateways.html

Orbitalpay has been down for about the same amount of time as netbilling.

Seems too coincidental not to be related I would think.

oh well. All you can do is wait at this point.

.

Wow both Companies work hand an hand

TheDynasty · 02-01-2018, 07:50 PM

sounds like you need a reliable host like the one in my sig.

Bladewire · 02-01-2018, 07:59 PM

Quote:

Originally Posted by Fat Panda

this is almost comical

clearly no risk management plan

no redundancy?

pure fucking amateur

I always liked you and your posts but honestly you have no idea and it's really not fair to put that out there. I don't use netbilling I've never used netbilling but they have been solid for 20 years in this business and this is a first.

It's comical how one of the few solid businesses in our industry is brought to it's knees for the first time in 20 years and every fucking cunt and her warts logs in with posts hanging them out to dry yet a "bro" can fuck people over multiple times and still post here like they're family. Shameful.

Nothing against you it's just that this situation bothers me and I feel netbilling has earned a ton of good karma points over the years in addition to them being rock solid.

Mobius Matt · 02-01-2018, 08:22 PM

I?ve heard what?s going on with Ezic and their whitelabels and I empathize, truly. MobiusPay puts our community first and we want to help everyone we can and guide them through this uncertainty.

We believe in diversification and we?ll never put all your processing eggs in one gateway basket.hahaLet us help you create and maintain contingencies to head off end-of-the-world-level catastrophic events like not being able to conduct business, processes sales, and make money with no light at the end of the tunnel.

Contact me and I?ll get you setup on another gateway ASAP and if you like what I do for you, we can talk adding a backup MID to your portfolio.

meanbitchesglenn · 02-01-2018, 08:53 PM

I have been with Netbilling for something like ten years and don't want to leave them, but at some point I'm gonna have to do something here..We are heading towards day 3. The Netbilling people are good people and I want to give them as long as possible to resolve this.

I switched my cascade so CCBill is my primary but 90% of my rebills come from Netbilling.

Here's a question for you experts though: Is it possible to move my rebills to another payment processor?

Glenn King
MeanBitch Productions

Sly · 02-01-2018, 08:55 PM

Quote:

Originally Posted by meanbitchesglenn

Here's a question for you experts though: Is it possible to move my rebills to another payment processor?

Glenn King
MeanBitch Productions

As long as it's your merchant account, yes. I have assisted many clients moving from one gateway to another.

In fact, I've done it with my own paysites.

Although, with one gateway completely off-line, that creates a new issue.

ZENRA · 02-01-2018, 09:24 PM

Quote:

Originally Posted by meanbitchesglenn

I have been with Netbilling for something like ten years and don't want to leave them, but at some point I'm gonna have to do something here..We are heading towards day 3. The Netbilling people are good people and I want to give them as long as possible to resolve this.

I switched my cascade so CCBill is my primary but 90% of my rebills come from Netbilling.

Here's a question for you experts though: Is it possible to move my rebills to another payment processor?

Glenn King
MeanBitch Productions

We're more like 33 hours into this give or take but I feel your pain.
I think NB has enough positive history that it may make more sense to remain where you are though I do hope we get a full and way-above-satisfactory rundown of what happened, how it was resolved, and how it will not happen again.

dicknixon · 02-01-2018, 09:37 PM

From Ezic's linked in page: https://www.linkedin.com/company/ezic-inc-/

11h
"Dear Ezic Customers,

We have been working round the clock since the outage yesterday to
determine the cause of the outage and to troubleshoot possible solutions.
This outage has also affected our email and ticket system making
communication more difficult. And although we have not been able to
identify the initial cause, in the process of troubleshooting, there were
multiple other networking related issues that were corrupt (data
corruption) that needed to be repaired, which has unfortunately, taken a
significant amount of time. We are currently in the process of attempting
another reboot, while also exploring other options if this reboot fails. We
never would have anticipated the amount of time it has taken thus far so
we hesitate to provide a time frame for completion at this time.

We sincerely apologize and understand your concerns and frustrations as
we work to get back online. We will follow up with updates as they come
in from our engineering team.

Sincerely,

Katie Rudolph
Reseller Development
CELL: 847-915-8546"

8h
"As the outage continues our engineers are working diligently to get us back online. We again apologize for any inconvenience and appreciate your patience."

5h
"In regards to my last update our engineers are still making slow progress on getting the equipment back online and a time frame is still not available. As more information on the progress becomes available I will keep providing updates via email and Linkedin."

RTP · 02-01-2018, 09:56 PM

damn this has to hurt for all. gl cleaning up

Konda · 02-01-2018, 10:00 PM

This is really crazy.

"multiple other networking related issues that were corrupt (data corruption) that needed to be repaired"

sounds very serious....

Luckily we have third party processors that we could switch to for most of our sites but we are definitely going to set up with Rocketgate for redundancy asap

absix · 02-01-2018, 10:05 PM

I've been with Netbilling for 7 years. Last time they went belly up (their own fault) and we found out the hard way 7-8 hours later, I suggested to Mitch they have some sort of a emergency email list different from their newsletters one (which I have unsubscribed from). So at least this time we could switch to secondary quickly. Sorry for all of you who don't have one, but this is mainly your fault.

Netbilling having NO redundancy for cases like this is truly baffling.

Rebills could be re-run at a later date. Cancellations are a problem.

Konda · 02-01-2018, 10:13 PM

Quote:

Originally Posted by ExtremeBank_Adam

Not sure why I never received this announcement. And, since I was out of town, I had no idea that it was down.

get an account at pingdom.com and set up an alert for secure.netbilling.com
we got the alert 25 mins before their announcement

02-01-2018, 03:57 AM	#1
247mg Yellowplum / 247mg Industry Role: Join Date: Feb 2008 Location: Nicosia, CY Posts: 2,156	NetBilling Down from over 12 hours now! NetBilling has been down for over 12 hours now.. hope all ok with them... what sort of issue that they can't fix in 12 hours..... Where is MITCH? __________________ 247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

02-01-2018, 04:45 AM	#2
Denny Too lazy to set a custom title Industry Role: Join Date: Feb 2005 Posts: 17,060	netbilling.com loads fine for me. __________________

02-01-2018, 06:27 AM	#7
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,897	Damn. did not get any notice about this. I would have switched billers fast. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

02-01-2018, 06:34 AM	#8
247mg Yellowplum / 247mg Industry Role: Join Date: Feb 2008 Location: Nicosia, CY Posts: 2,156	Just spoke to NetBilling team and ask for support and they forward me to voice mail... Where is Mitch Farber... From last night its down and he should come and let us know what is going on and how loing it will take.. should give eta.... Business is already down because of Google and now these thing killing us... __________________ 247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

02-01-2018, 09:19 AM	#13
theS2O Adult Design Since 2003 Industry Role: Join Date: Sep 2003 Location: s2odesigns.com Posts: 4,784	Hey man, hope you get this resolve. Goodluck! __________________ EMAIL ME at [email protected] for Design Inquiries! \| SKYPE: s2odesigns \| ICQ: 280646555 Adult/Mainstream Website Designs \| Illustrations, Toons & Corporate Logos S2O Designs - Making Awesome Logos & Websites Since 2003!

02-01-2018, 06:08 AM	#6
Pipecrew Master of Gfy.com Industry Role: Join Date: Feb 2002 Posts: 14,877	18 hours now

02-01-2018, 08:12 AM	#10
Google Expert Webmaster Industry Role: Join Date: Jun 2004 Posts: 14,295	A lot of money are being lost, that's all im gonna say.

02-01-2018, 08:15 AM	#11
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,292	if true, what a fucking disgrace

02-01-2018, 09:08 AM	#12
chaze Confirmed User Industry Role: Join Date: Aug 2002 Posts: 9,752	Ouch, just hang tight I'm sure it will be fine soon!

02-01-2018, 09:23 AM	#14
247mg Yellowplum / 247mg Industry Role: Join Date: Feb 2008 Location: Nicosia, CY Posts: 2,156	time is ticking up and counting and no update from NetBilling... __________________ 247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

02-01-2018, 09:47 AM	#15
NETbilling Confirmed User Industry Role: Join Date: Jan 2002 Location: Huntington Beach, CA Posts: 8,539	Hi all, A network outage announcement was sent out 20 minutes after we discovered that the problem was not going to be immediately resolved. We have been in contact with many merchants and our network engineers are working nonstop to fix the issues. I will post more and we will notify everyone once resolved. Thank you, Mitch Farber __________________ Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

02-01-2018, 01:13 PM	#20
mhende6600 Confirmed User Join Date: Nov 2002 Location: Texas Posts: 740	I have alot of rebills that come on the 1st of each Month, I wonder how that will work. __________________ Top Tier Traffic Every Niche Phone Sex Still Makes Money $$$

02-01-2018, 01:35 PM	#22
Flavaworks Confirmed User Join Date: Jun 2006 Posts: 44	They said to us a couple of days "Hello Phillip, We will have a network re-port put together in the next couple of days once things are resolved and we're very sorry for the trouble. We'll let you know as soon as it's back up and running. Regards" __________________ Flava Works, Inc. World Leader in Black & Latino Gay XXX! Check out our Affiliate Program! FLAVAGOLD

02-01-2018, 02:21 PM	#26
wasteland Confirmed User Industry Role: Join Date: Jan 2002 Location: Boston Posts: 672	well, this explains a lot. NB's tech provider http://ezic.com/ = Totally down. Error message: This site can?t be reached ezic.com took too long to respond. ERR_CONNECTION_TIMED_OUT __________________ Colin Rowntree Skype: rowntree2007 Our Affiliate Program: http://www.spicecash.com

02-01-2018, 04:18 PM	#33
DukeSkywalker The Boogeyman Industry Role: Join Date: Nov 2003 Posts: 22,777	Fantastic __________________ Friend of Bears and Guest of Eagles I am the clue-finder Falcon catcher I am he who causes Falcons to soar due south but no winds caused me. I am he who has eyes, but not to see. I am the ring wearer and apron wearer I am he that carries a pointed staff and raises his fellows with certain grips and words I am he that knows my brethren in the darkness as well as in the light Mechanic / Fixer. Literally and figuratively

02-01-2018, 05:04 PM	#34
sarettah l8r Industry Role: Join Date: Oct 2002 Posts: 13,492	https://gfy.com/fucking-around-and-pr...-gateways.html Orbitalpay has been down for about the same amount of time as netbilling. Seems too coincidental not to be related I would think. oh well. All you can do is wait at this point. .

02-01-2018, 05:15 PM	#35
iSpyCams Amateur Gynecologist Industry Role: Join Date: May 2009 Location: Medellin Posts: 4,436	Its not Orbital or Netbilling that's down, it's their backend provider EZIC. Once EZIC is up Netbilling and Orbital should both be fine, hope they fix it soon, I have neither the time nor the resources to switch gateways right now. __________________ - As soon as I think up a good sig it's going here.

02-01-2018, 05:16 PM	#36
venus Confirmed User Industry Role: Join Date: Jan 2003 Location: Phoenix, Az Posts: 3,112	sounds like it could be a data center problem, but this is why I have a US based server and a backup in the Netherlands. just a change in the DNS to switch it to backup. __________________ Muscle/Fitness Adult Affiliate Program Since 1997 www.venuscash.com

02-01-2018, 06:13 PM	#37
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,292	this is almost comical clearly no risk management plan no redundancy? pure fucking amateur

02-01-2018, 06:48 PM	#38
Brandon Michaels Confirmed User Join Date: Jan 2007 Posts: 187	As soon we we received the email from them about the outage we switch Epoch to the front as our primary processor. It does bother me that Netbilling has been down for so long now. We have a lot of rebills with them. Hope they get it sorted out soon. I pull my hair out if we are down more the 20 minutes!! Brandon FGE, LLC Catalina Cruz - Cam Porn - Official PornStar Website CatalinaCruz.com

02-01-2018, 07:50 PM	#40
TheDynasty See Signature Industry Role: Join Date: Apr 2016 Location: noneya Posts: 5,882	sounds like you need a reliable host like the one in my sig. __________________ Try out WP-SCRIPT The Best Tube Script

02-01-2018, 08:22 PM	#42
Mobius Matt Only here for the GIFS Industry Role: Join Date: Jun 2014 Location: Los Angeles, CA Posts: 378	I?ve heard what?s going on with Ezic and their whitelabels and I empathize, truly. MobiusPay puts our community first and we want to help everyone we can and guide them through this uncertainty. We believe in diversification and we?ll never put all your processing eggs in one gateway basket.hahaLet us help you create and maintain contingencies to head off end-of-the-world-level catastrophic events like not being able to conduct business, processes sales, and make money with no light at the end of the tunnel. Contact me and I?ll get you setup on another gateway ASAP and if you like what I do for you, we can talk adding a backup MID to your portfolio. Last edited by Mobius Matt; 02-01-2018 at 08:27 PM.. Reason: need to rephrase

02-01-2018, 08:53 PM	#43
meanbitchesglenn Registered User Join Date: Apr 2006 Location: Los Angeles CA Posts: 59	I have been with Netbilling for something like ten years and don't want to leave them, but at some point I'm gonna have to do something here..We are heading towards day 3. The Netbilling people are good people and I want to give them as long as possible to resolve this. I switched my cascade so CCBill is my primary but 90% of my rebills come from Netbilling. Here's a question for you experts though: Is it possible to move my rebills to another payment processor? Glenn King MeanBitch Productions

02-01-2018, 09:37 PM	#46
dicknixon Confirmed User Industry Role: Join Date: Jun 2003 Location: Chicago Posts: 548	From Ezic's linked in page: https://www.linkedin.com/company/ezic-inc-/ 11h "Dear Ezic Customers, We have been working round the clock since the outage yesterday to determine the cause of the outage and to troubleshoot possible solutions. This outage has also affected our email and ticket system making communication more difficult. And although we have not been able to identify the initial cause, in the process of troubleshooting, there were multiple other networking related issues that were corrupt (data corruption) that needed to be repaired, which has unfortunately, taken a significant amount of time. We are currently in the process of attempting another reboot, while also exploring other options if this reboot fails. We never would have anticipated the amount of time it has taken thus far so we hesitate to provide a time frame for completion at this time. We sincerely apologize and understand your concerns and frustrations as we work to get back online. We will follow up with updates as they come in from our engineering team. Sincerely, Katie Rudolph Reseller Development CELL: 847-915-8546" 8h "As the outage continues our engineers are working diligently to get us back online. We again apologize for any inconvenience and appreciate your patience." 5h "In regards to my last update our engineers are still making slow progress on getting the equipment back online and a time frame is still not available. As more information on the progress becomes available I will keep providing updates via email and Linkedin."

02-01-2018, 09:56 PM	#47
RTP aka Jimmy James Industry Role: Join Date: Nov 2006 Location: Newport Posts: 1,329	damn this has to hurt for all. gl cleaning up __________________ Jimmy James ATKingdom/AMK Empire Since 1996 - My Movies Home of ATKGirlfriends - Where we take pornstars on trips...and fuck them. Connect with me on LinkedIn

02-01-2018, 10:00 PM	#48
Konda ... Industry Role: Join Date: Apr 2003 Posts: 2,280	This is really crazy. "multiple other networking related issues that were corrupt (data corruption) that needed to be repaired" sounds very serious.... Luckily we have third party processors that we could switch to for most of our sites but we are definitely going to set up with Rocketgate for redundancy asap

02-01-2018, 10:05 PM	#49
absix Confirmed User Join Date: Aug 2003 Posts: 484	I've been with Netbilling for 7 years. Last time they went belly up (their own fault) and we found out the hard way 7-8 hours later, I suggested to Mitch they have some sort of a emergency email list different from their newsletters one (which I have unsubscribed from). So at least this time we could switch to secondary quickly. Sorry for all of you who don't have one, but this is mainly your fault. Netbilling having NO redundancy for cases like this is truly baffling. Rebills could be re-run at a later date. Cancellations are a problem. __________________ ICQ: 59eleven5623, ab at zoig dot com