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Old 10-12-2017, 07:17 AM   #1
rowan
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Did you know that Paxum manually review EFT withdrawals?

"Each request is reviewed before being sent out to the processor, to ensure that it meets the requirements."

I received funds from a sponsor, requested an EFT withdrawal 4 hours later... it's now 3 days later, and my money still isn't in motion. They've admitted they haven't even looked at my request yet.

No mention of what these requirements are.
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Old 10-12-2017, 07:28 AM   #2
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I did an EFT last month and it took exactly 8 days to get in my account.
It's good specially for EU banks.
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Old 10-12-2017, 07:45 AM   #3
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I did an EFT last month and it took exactly 8 days to get in my account.
It's good specially for EU banks.
The point is that your withdrawal is delayed for an arbitrary period pending review. Mine has not progressed beyond the "Submitted" stage in 3 days. They have not even begun.
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Old 10-12-2017, 07:55 AM   #4
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that sucks... I always use my card and withdraw funds via ATMs.
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Old 10-12-2017, 08:04 AM   #5
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that sucks... I always use my card and withdraw funds via ATMs.
That's the bit I don't understand.

Withdrawal by card at an ATM anywhere in the world? Automatic! Instant!

Withdrawal to a verified bank account on file, the same one every time? BZZZT HOLD FOR MANUAL REVIEW
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Old 10-12-2017, 08:10 AM   #6
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it takes up to 7 days
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Old 10-12-2017, 08:13 AM   #7
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it takes up to 7 days
So it takes a week so they can maximize their interest profit holding people's
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Old 10-12-2017, 08:31 AM   #8
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Your money is always in motion ...
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Old 10-12-2017, 08:40 AM   #9
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it takes up to 7 days
That's only once the withdrawal is validated and gets passed over to the company they use for making the actual payment into your account.

What they don't make clear is that the quoted period does not include the time the request is awaiting manual review by Paxum staff.

I'd really like to know what they're reviewing. I've had to send them sensitive documents to prove my identity - numerous times, too - yet there's still someone who decides whether a withdrawal request that I submit is legitimate. Why?
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Old 10-12-2017, 08:43 AM   #10
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That's only once the withdrawal is validated and gets passed over to the company they use for making the actual payment into your account.

What they don't make clear is that the quoted period does not include the time the request is awaiting manual review by Paxum staff.

I'd really like to know what they're reviewing. I've had to send them sensitive documents to prove my identity - numerous times, too - yet there's still someone who decides whether a withdrawal request that I submit is legitimate. Why?
that's why i try like hell not to use them
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Old 10-12-2017, 09:43 AM   #11
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thats absolutely fucking stupid
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Old 10-12-2017, 09:50 AM   #12
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Quote:
Originally Posted by rowan View Post
That's only once the withdrawal is validated and gets passed over to the company they use for making the actual payment into your account.

What they don't make clear is that the quoted period does not include the time the request is awaiting manual review by Paxum staff.

I'd really like to know what they're reviewing. I've had to send them sensitive documents to prove my identity - numerous times, too - yet there's still someone who decides whether a withdrawal request that I submit is legitimate. Why?
The longer they hold your money, the more interest they make.
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Old 10-12-2017, 09:50 AM   #13
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Wired transfer have resolved all my problem so far with paxum.
It's costly but its the only way i can get the money out
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Old 10-12-2017, 07:26 PM   #14
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Well that's nice... after waiting 3 days I just received notification that my withdrawal was rejected. No further information on why.
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Old 10-12-2017, 08:11 PM   #15
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ACH is in the USA US Fed
EFT is in Europe ECB

What is the intermediary for Australia? like external bank to an Australian bank
What is there other that the antiquated (an overpriced) bank wire? Or, do you mean sending the funds to a credit card account (Visa net)?
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Old 10-12-2017, 09:49 PM   #16
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That's really a bullshit!
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Old 10-13-2017, 08:42 AM   #17
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The longer they hold your money, the more interest they make.
LOL .... what interest? 0.01 percent per year?

I notice Paxum requires you to enter birthday and nationality on the withdrawal form, now. That's a change that makes a lot of sense.
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Old 10-13-2017, 08:49 AM   #18
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The interest argument is not totally moot. If you keep millions on deposit the interest rate may be higher -- today unless it in billions -- demand deposits are paying chump change.
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Old 10-13-2017, 01:31 PM   #19
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The interest argument is not totally moot. If you keep millions on deposit the interest rate may be higher -- today unless it in billions -- demand deposits are paying chump change.
What they can do is creating millions of dollars on their bank account. Than they can use that to invest in the company or lent it out to others. buy bitcoins etcetra.. Or they can use it to produce a Hollywood movie... If the money keeps coming in, there is no problem, but else ......

And if they want to run with the money it is better everyone waits a few days before getting suspicious that something is going on.

- just speculating about money that is in motion
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Old 10-13-2017, 01:55 PM   #20
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We use a 3rd party processor for our EFT withdrawals. We manually review each EFT withdrawal request prior to submitting it in order to avoid delays or problems.

Rowan, your EFT was rejected as you didn't meet the full requirements. We notified you in a ticket of the situation and you have made the requested adjustment in order to proceed. You can now re-initiate an EFT withdrawal and it will pass through okay. We do apologize for the inconvenience.

For everyone's reference, we do not earn interest on any funds held inside Paxum. Paxum's goal is to provide top service to all our customers. It certainly doesn't help us accomplish that if withdrawals are unnecessarily delayed.

Thanks
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Old 10-13-2017, 03:08 PM   #21
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For everyone's reference, we do not earn interest on any funds held inside Paxum. Paxum's goal is to provide top service to all our customers. It certainly doesn't help us accomplish that if withdrawals are unnecessarily delayed.

Thanks
Good to know thank you for the explanation
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Old 10-13-2017, 03:31 PM   #22
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Thanks for the explanation Ruth.

Would it be possible to always include the reason with every rejection?

Or even better, have someone from Paxum contact you right after the rejected transfer and try to solve the issue together.

It would help avoid threads like this and people worrying about the worst case scenarios happening. ;)
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Old 10-13-2017, 09:39 PM   #23
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ACH is in the USA US Fed
EFT is in Europe ECB

What is the intermediary for Australia? like external bank to an Australian bank
What is there other that the antiquated (an overpriced) bank wire? Or, do you mean sending the funds to a credit card account (Visa net)?
There's a central bank in every country. There's one in Australia.

Probably very cozy with the UK, NZ, Canada; but that's for another thread.
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Old 10-13-2017, 10:32 PM   #24
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good luck with that. i switched most of my payments to check or paypal
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Old 10-15-2017, 02:55 PM   #25
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Their ball, their rules.
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Old 10-15-2017, 03:03 PM   #26
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Their ball, their rules.
yeah we will see about that.
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Old 10-19-2017, 07:53 AM   #27
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We use a 3rd party processor for our EFT withdrawals. We manually review each EFT withdrawal request prior to submitting it in order to avoid delays or problems.
I'm struggling to understand why an EFT withdraw to a validated bank account would work once, then fail the next time, when the only difference between the two is the amount. Why does each need to be approved separately?

Quote:
Originally Posted by RuthB View Post
Rowan, your EFT was rejected as you didn't meet the full requirements. We notified you in a ticket of the situation [...]
Actually, I had to ask. All I received was an email saying the transfer was rejected. No further information was offered until I asked in the ticket.

Quote:
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[...] and you have made the requested adjustment in order to proceed. You can now re-initiate an EFT withdrawal and it will pass through okay.
Nope. I've now discovered the second withdrawal attempt has been quietly RETURNED.

No notification at all, and again I have to update the ticket asking why and what to do next.

Why is it so difficult to get funds out of Paxum? It's been 10+ days since I initiated the withdrawal.
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Old 10-19-2017, 01:44 PM   #28
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if im correct there is no office building. they communicate on skype phone and other remote ways. its scary
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I'm struggling to understand why an EFT withdraw to a validated bank account would work once, then fail the next time, when the only difference between the two is the amount. Why does each need to be approved separately?



Actually, I had to ask. All I received was an email saying the transfer was rejected. No further information was offered until I asked in the ticket.



Nope. I've now discovered the second withdrawal attempt has been quietly RETURNED.

No notification at all, and again I have to update the ticket asking why and what to do next.

Why is it so difficult to get funds out of Paxum? It's been 10+ days since I initiated the withdrawal.
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Old 10-20-2017, 11:11 PM   #29
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36 hours later with no response, so I guess the accounting department have gone home for the weekend.

Coming up to two weeks since I requested this withdrawal.

This company is incredibly unprofessional. I'm not going to go as far as saying incompetent, because maybe they're trying the best to work around a fucked up system held together with sticky tape and bandaids...but I'm kinda thinking it.
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Old 10-20-2017, 11:16 PM   #30
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36 hours later with no response, so I guess the accounting department have gone home for the weekend.

Coming up to two weeks since I requested this withdrawal.

This company is incredibly unprofessional. I'm not going to go as far as saying incompetent, because maybe they're trying the best to work around a fucked up system held together with sticky tape and bandaids...but I'm kinda thinking it.
i can feel you worry man. stop doing transfers with them. find another way
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Old 10-21-2017, 05:45 AM   #31
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If you haven't noticed, let me bring it to your attention; there is a world government low level financial war that has been going on against porn for years. VISA and the banking system are the tools in play (IMHO)

Most of the mainstream businesses do not have these problems -- ever notice that?

These payment middlemen have constant regulatory burdens placed on them continually -- just to fuck with your money. I really don't know how much of the epassporte debacle was real fraud or the result of government manipulation. Maybe, one thing led to another ...
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Old 10-21-2017, 07:33 AM   #32
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i can feel you worry man. stop doing transfers with them. find another way
No real choice.

It's either Paxum or Payoneer.

The affiliate program stopped bank wires (which worked almost perfectly for several years) and forced affiliates to move to third party money movers.

Six months ago I had cleared funds in my bank account less than 30 hours after the end of each pay period.

Now, I have to specifically request withdrawal of those funds from Paxum, and then twiddle my thumbs, and wonder when/if they'll arrive in my bank account.
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Old 10-21-2017, 07:46 AM   #33
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No real choice.

It's either Paxum or Payoneer.

The affiliate program stopped bank wires (which worked almost perfectly for several years) and forced affiliates to move to third party money movers.

Six months ago I had cleared funds in my bank account less than 30 hours after the end of each pay period.

Now, I have to specifically request withdrawal of those funds from Paxum, and then twiddle my thumbs, and wonder when/if they'll arrive in my bank account.
dayum spam me the program on pm
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