paxum getting cash problem - GoFuckYourself.com

Alexreal · 07-06-2017, 11:28 AM

I got e-mail from them, see below,

specified time is finished but my account is still not normally working and I can t tranfer money from my account to the card to get cash now. Is someone else has problem like this? I sent message to the support but have no anwer for now. Is paxum still working normally for you now???

> On Thursday, 6th July 2017 the Paxum website will be undergoing scheduled system >maintenance. During system maintenance the Paxum log-in and account access will be >unavailable.

>System maintenance is scheduled to:

>Begin ? July 6th at 6:00 AM (UTC)

>End ? July 6th at 10:00 AM (UTC )

>We urge all Paxum Account-Holders to complete any necessary transfers or transactions >prior to scheduled maintenance.

>All Paxum prepaid Mastercards will be unaffected, and will continue to function normally >during system maintenance.

>We appreciate your understanding while we make necessary upgrades and >improvements to our system.

>Best regards!
>The Paxum Team

>Paxum Inc
>3484 Des Sources Blvd., suite 205, Dollard-des-Ormeaux, Quebec, H9B 1Z9, Canada

RuthB · 07-06-2017, 11:36 AM

Hi Alex,

Everything is working normally in the system after our scheduled maintenance. You should not be encountering any issues transferring to your card.

What is your ticket ID?

Thanks,
Ruth

Denny · 07-06-2017, 11:43 AM

Same problem here, but only in FF, it seems to be working normally in Chrome.

If I use FF, then "To Account" drop down menu on the transfer page is empty and there are also some strange items like "Exchange Rate 1 USD=null", "Exchange Date: undefined".

Already reported it by a ticket, they said they forwarded it to their technical department.

RuthB · 07-06-2017, 11:51 AM

Quote:

Originally Posted by Denny

Same problem here, but only in FF, it seems to be working normally in Chrome.

If I use FF, then "To Account" drop down menu on the transfer page is empty and there are also some strange items like "Exchange Rate 1 USD=null", "Exchange Date: undefined".

Already reported it by a ticket, they said they forwarded it to their technical department.

Hi Denny,

Could you please check to see if you still encounter this error in FF? If you do, can you please send me a screenshot, as we cannot duplicate this issue.

Thanks,
Ruth

Denny · 07-06-2017, 11:55 AM

Quote:

Originally Posted by RuthB

Hi Denny,

Could you please check to see if you still encounter this error in FF? If you do, can you please send me a screenshot, as we cannot duplicate this issue.

Thanks,
Ruth

Hi Ruth,

I just checked both FF and Chrome and it's not working in Chrome either (worked fine earlier today). I can send you a screenshot of what I see there.

Alexreal · 07-06-2017, 12:17 PM

Quote:

Originally Posted by RuthB

Hi Alex,

Everything is working normally in the system after our scheduled maintenance. You should not be encountering any issues transferring to your card.

What is your ticket ID?

Thanks,
Ruth

My ticket ID is #408653. It is still not working now.

kane · 07-06-2017, 12:24 PM

I just logged into my account and seem to have an issue as well. When I go to the account overview page it doesn't load the Mastercard balance. It just gets stuck saying processing.

Alexreal · 07-06-2017, 12:33 PM

Quote:

Originally Posted by RuthB

Hi Denny,

Could you please check to see if you still encounter this error in FF? If you do, can you please send me a screenshot, as we cannot duplicate this issue.

Thanks,
Ruth

My issue is the same. It is in Chrome.This is screenshot

3xmedia · 07-06-2017, 12:36 PM

Quote:

Originally Posted by kane

I just logged into my account and seem to have an issue as well. When I go to the account overview page it doesn't load the Mastercard balance. It just gets stuck saying processing.

same here and transfer from checking account to card doesn't work as well... as mentioned above.

RuthB · 07-06-2017, 12:43 PM

Thank you everyone for the feedback and information. Our techs are currently looking into it to try to locate the error. They are trying to duplicate the issue, so the information you have all provided is appreciated.

If you already have the Paxum App, please perform your transfers through that, as the app should be working normally. We have the Paxum App available for both Android and iOS phone platforms.

We apologize for the inconvenience. I will update this thread once I've received an update from the tech department about this issue.

Alexreal · 07-06-2017, 12:57 PM

It is normally work in IE! But still not working in Chrome on my side. Didn t check other browsers.

RuthB · 07-06-2017, 01:12 PM

Thank you for your patience. Please try again now, as the problem should be fixed and everything functioning normally.

Please let me know if anyone does encounter any further issues.
Ruth

kane · 07-06-2017, 01:25 PM

Looks like it is working fine for me.

Alexreal · 07-06-2017, 01:28 PM

Checked out in Chrome and Opera. All is working normally now.

lucas · 07-06-2017, 01:37 PM

Working in FF.

CaptainHowdy · 07-06-2017, 01:43 PM

Quote:

Originally Posted by Alexreal

Checked out in Chrome and Opera. All is working normally now.

... Paxum ROCKS!

QNAdam · 07-06-2017, 02:38 PM

Glad to see excellent customer service from Paxum right here on this forum!

07-06-2017, 11:28 AM	#1
Alexreal Back to the business Industry Role: Join Date: Dec 2006 Posts: 496	paxum getting cash problem I got e-mail from them, see below, specified time is finished but my account is still not normally working and I can t tranfer money from my account to the card to get cash now. Is someone else has problem like this? I sent message to the support but have no anwer for now. Is paxum still working normally for you now??? > On Thursday, 6th July 2017 the Paxum website will be undergoing scheduled system >maintenance. During system maintenance the Paxum log-in and account access will be >unavailable. >System maintenance is scheduled to: >Begin ? July 6th at 6:00 AM (UTC) >End ? July 6th at 10:00 AM (UTC ) >We urge all Paxum Account-Holders to complete any necessary transfers or transactions >prior to scheduled maintenance. >All Paxum prepaid Mastercards will be unaffected, and will continue to function normally >during system maintenance. >We appreciate your understanding while we make necessary upgrades and >improvements to our system. >Best regards! >The Paxum Team >Paxum Inc >3484 Des Sources Blvd., suite 205, Dollard-des-Ormeaux, Quebec, H9B 1Z9, Canada __________________ Skype: alex_primorsky

07-06-2017, 11:36 AM	#2
RuthB Let's Get Paxumized! Industry Role: Join Date: May 2005 Location: Vancouver, Canada Posts: 7,233	Hi Alex, Everything is working normally in the system after our scheduled maintenance. You should not be encountering any issues transferring to your card. What is your ticket ID? Thanks, Ruth __________________ Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth

07-06-2017, 11:43 AM	#3
Denny Too lazy to set a custom title Industry Role: Join Date: Feb 2005 Posts: 17,064	Same problem here, but only in FF, it seems to be working normally in Chrome. If I use FF, then "To Account" drop down menu on the transfer page is empty and there are also some strange items like "Exchange Rate 1 USD=null", "Exchange Date: undefined". Already reported it by a ticket, they said they forwarded it to their technical department. __________________

07-06-2017, 12:43 PM	#10
RuthB Let's Get Paxumized! Industry Role: Join Date: May 2005 Location: Vancouver, Canada Posts: 7,233	Thank you everyone for the feedback and information. Our techs are currently looking into it to try to locate the error. They are trying to duplicate the issue, so the information you have all provided is appreciated. If you already have the Paxum App, please perform your transfers through that, as the app should be working normally. We have the Paxum App available for both Android and iOS phone platforms. We apologize for the inconvenience. I will update this thread once I've received an update from the tech department about this issue. __________________ Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth

07-06-2017, 12:57 PM	#11
Alexreal Back to the business Industry Role: Join Date: Dec 2006 Posts: 496	It is normally work in IE! But still not working in Chrome on my side. Didn t check other browsers. __________________ Skype: alex_primorsky

07-06-2017, 12:24 PM	#7
kane Too lazy to set a custom title Join Date: Aug 2001 Location: portland, OR Posts: 20,684	I just logged into my account and seem to have an issue as well. When I go to the account overview page it doesn't load the Mastercard balance. It just gets stuck saying processing.

07-06-2017, 01:12 PM	#12
RuthB Let's Get Paxumized! Industry Role: Join Date: May 2005 Location: Vancouver, Canada Posts: 7,233	Thank you for your patience. Please try again now, as the problem should be fixed and everything functioning normally. Please let me know if anyone does encounter any further issues. Ruth __________________ Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth

07-06-2017, 01:25 PM	#13
kane Too lazy to set a custom title Join Date: Aug 2001 Location: portland, OR Posts: 20,684	Looks like it is working fine for me.

07-06-2017, 01:28 PM	#14
Alexreal Back to the business Industry Role: Join Date: Dec 2006 Posts: 496	Checked out in Chrome and Opera. All is working normally now. __________________ Skype: alex_primorsky

07-06-2017, 01:37 PM	#15
lucas Registered User Industry Role: Join Date: Apr 2013 Posts: 97	Working in FF.

07-06-2017, 02:38 PM	#17
QNAdam Registered User Industry Role: Join Date: Jul 2014 Posts: 29	Glad to see excellent customer service from Paxum right here on this forum! __________________ 〓〓 QuadraNet ├ CLOUD ├ DEDICATED ├ COLOCATION 〓〓 Locations: Los Angeles, Dallas, Miami, Atlanta, Chicago, and New Jersey 〓〓 I make awesome deals!! Skype: QuadraNet.Adam 〓〓 Ask Me About Our High Bandwidth Server Deals!