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Old 07-07-2016, 09:11 PM   #1
freecartoonporn
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anybody from payoneer around ?

please contact me, i have created ticket already , its been 4-5 days.

thanks

Reference Number: 160703-004507
Date Created: 07/03/2016 08:53 AM
Date Last Updated: 07/03/2016 08:53 AM


here is issue.,

i sent someone funds using paynow.payoneer. (13 Jun)
he asked payoneer to return it.
i have receved mail from payoneer , "The funds will be returned to you shortly.".( 29 Jun.)
i havent received those funds yet.
thank you.
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Old 07-07-2016, 09:19 PM   #2
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what happened to nissim ?
he was good in solving issues like these.
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Old 07-07-2016, 09:21 PM   #3
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pinged nissim on icq and sent him this thread.
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Old 07-07-2016, 10:31 PM   #4
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far as I know Nissim is long gone

which sucks cuz he was awesome

don't bother with email support, call em during biz hours with the pertinent payment details and you'll remind them they need to credit you. Sad statement that this is necessary with any major business even once, but...yeah.
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Old 07-08-2016, 02:04 AM   #5
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Originally Posted by JesseQuinn View Post
far as I know Nissim is long gone

which sucks cuz he was awesome

don't bother with email support, call em during biz hours with the pertinent payment details and you'll remind them they need to credit you. Sad statement that this is necessary with any major business even once, but...yeah.
thanks, i tried their phone support and they were more clueless there.

i will wait for their rep
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Old 07-08-2016, 02:12 AM   #6
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I don't think somebody from Payoneer is here currently.

Their email support is quite slow.

Try their live chat support maybe.
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Old 07-08-2016, 06:07 AM   #7
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I don't think somebody from Payoneer is here currently.

Their email support is quite slow.

Try their live chat support maybe.
yes, that is good idea.
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Old 07-08-2016, 06:24 AM   #8
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fucking fuck fuck fuck

You are currently number 1 in the queue.
then five minutes later

You are currently number 28 in the queue.

wtf
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Old 07-08-2016, 06:25 AM   #9
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You are currently number 25 in the queue. You should be connected to an agent in about 17:06(mm:ss). The average amount of time a customer has to wait is 22:07.
Please prepare the answers to your security questions for verification purposes. Thank you for your patience!
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Old 07-08-2016, 06:32 AM   #10
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Damnnnnnnnn, that is a huge waiting list!
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Old 07-08-2016, 06:51 AM   #11
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Damnnnnnnnn, that is a huge waiting list!
finally, i am chatting with support agent.,
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Old 07-08-2016, 07:50 AM   #12
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update: they said, it will take around 7 more business days.
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Old 07-08-2016, 08:15 AM   #13
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update: they said, it will take around 7 more business days.
Sounds like a wild ass guess to me.
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Old 07-08-2016, 08:44 AM   #14
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My network doesn't use Payoneer but someone asked a similar question on another forum so I told them to tweet their official twitter account. The guy got help faster than waiting for the queue thing to go through. I always tweet company accounts as 9/10 they'll answer you quicker than through e-mail. Good luck!
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Old 07-08-2016, 09:02 AM   #15
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Originally Posted by Adnium_Ivana View Post
My network doesn't use Payoneer but someone asked a similar question on another forum so I told them to tweet their official twitter account. The guy got help faster than waiting for the queue thing to go through. I always tweet company accounts as 9/10 they'll answer you quicker than through e-mail. Good luck!
good to know, thanks!


& CartoonPorn, hope you get it paid out
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Old 07-08-2016, 09:19 AM   #16
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Originally Posted by Adnium_Ivana View Post
My network doesn't use Payoneer but someone asked a similar question on another forum so I told them to tweet their official twitter account. The guy got help faster than waiting for the queue thing to go through. I always tweet company accounts as 9/10 they'll answer you quicker than through e-mail. Good luck!
now i have to create a twitter account ., thanks for the info.,.
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Old 07-12-2016, 06:17 PM   #17
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now i have to create a twitter account ., thanks for the info.,.
Lol you're in AM you should already have one ;) But try it and see if it works, it did for the other dude
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Old 07-12-2016, 11:32 PM   #18
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No potential for abuse here.
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Old 07-12-2016, 11:36 PM   #19
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paxum sucks
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Old 07-13-2016, 05:52 AM   #20
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thanks for bump guys , still waiting for funds.
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Old 07-16-2016, 04:28 AM   #21
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still waiting
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Old 07-16-2016, 04:48 AM   #22
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Originally Posted by freecartoonporn View Post
22:07.
Please prepare the answers to your security questions for verification purposes. Thank you for your patience!
this about average , i can call that i waited 37 minutes .
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Old 07-16-2016, 07:58 AM   #23
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this about average , i can call that i waited 37 minutes .
their support sucks lately.
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Old 07-16-2016, 08:27 AM   #24
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Try these:

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Old 07-17-2016, 04:51 AM   #25
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Try these:

Skype: rockstarpearl
[email protected]
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Old 07-22-2016, 08:14 PM   #26
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update : i did contact [email protected]

and here is what i got.

Quote:
Hello,

I received confirmation that someone has reached out to you on 07/08/2016 regarding your cancelled payment.

It will return within 7 days after the cancellation - Resolved by now,
ORN Reference: loader inquiry about cancelled pmt - 160708-006204

Please be patient, the funds will return.

Thank you,
Pearl
it was 3 days ago.,

still havent received the funds,
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Old 07-25-2016, 06:45 PM   #27
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update: still havent received the funds back.

but pearl from payoneer wrote in email.

Quote:
I received confirmation that the funds were returned.
Did you contact your credit card company?

Please try contacting them and request an update on their end.

i have asked her to provide me date on which return was issued .
nothing shows in statement though.

will wait , sometimes it takes time for transaction to appear on statement.
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Old 07-26-2016, 08:43 PM   #28
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update: still no reply from pearl

and no funds either.
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