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01-15-2015, 10:19 AM | #1 |
Useless As Ever
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Join Date: Jan 2009
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Paxum closed my acct for no reason???
I've had a paxum acct for a while. Never really used it, just a little here and there but not in the last few years. During that time I moved. Recently I started using a sponsor that pays through paxum. Yesterday I logged in and submitted documents for an address change. Today I went to log in an my account said it was closed. I called Paxum and they said I violated their terms. For what, an address change? Wtf???
Any help here so I can get this resolved? An reps in here?
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01-15-2015, 10:36 AM | #2 | |
Pay It Forward
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Quote:
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01-15-2015, 10:43 AM | #3 |
Too lazy to set a custom title
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Ruth to the rescue ...
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01-15-2015, 10:52 AM | #4 |
Pay It Forward
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yeah it works perfectly paypal is better
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01-15-2015, 11:06 AM | #5 |
Let's Get Paxumized!
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Hi Dating Port,
I checked on your account and I'm sorry, but there is nothing I can do to rectify this for you. Regards, Ruth
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Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth |
01-15-2015, 11:08 AM | #6 |
Useless As Ever
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Can you tell me why this happened? Or what terms were violated?
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Email: admin[at]datingport.co.uk - ICQ: 456416181 It's amazing what you (L)earn when you put some effort into it! |
01-20-2015, 07:51 AM | #7 |
Confirmed User
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This sort of thing is why Paxum will never have my trust.
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01-20-2015, 07:58 AM | #8 |
Supermodel
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ho noes!
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01-20-2015, 01:19 PM | #9 |
Confirmed User
Join Date: Mar 2006
Posts: 861
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i have been using paxum for more than 3 years. Never had any issue with them. I love Paxum
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01-20-2015, 01:30 PM | #10 |
Too lazy to set a custom title
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I like Ruth, but I will never ever ever use paxum too scary, heard way too many scary stories from people I know.
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01-20-2015, 01:34 PM | #11 |
你自己去他媽的
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Move on..try some other payment method
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01-20-2015, 01:45 PM | #12 |
So Fucking Banned
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Join Date: Apr 2001
Location: the beach, SoCal
Posts: 107,090
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Companies always close accounts for no reason; especially when they bring them income. </sarcasm>
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01-20-2015, 02:08 PM | #13 |
Confirmed User
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I've lost count of the number of year I've used Paxum..
Not one issue with them.. Hell they gone over and above to solve issues that I myself created. |
01-20-2015, 02:11 PM | #14 |
Webmaster Extraordinaire
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After the epassporte fiasco, I'll never use any of those companies. I even closed my paypal account.
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01-20-2015, 02:21 PM | #15 |
Too lazy to set a custom title
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Posts: 17,522
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01-21-2015, 12:15 AM | #16 |
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I love the "they never screwed ME, they must be legit" mentality.
We've got the GFY rep right here on the boards confirming that they closed some dude's account and are refusing to explain why to him. In what universe is that acceptable? Sure, have standards, have rules. But what possible excuse can there be for closing accounts without explanation? It's unprofessional. |
01-21-2015, 12:42 AM | #17 |
So Fucking Banned
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thats why i stick to paypal
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01-21-2015, 12:50 AM | #18 |
So Fucking Banned
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Join Date: Dec 2014
Location: Somewhere out there. :)
Posts: 1,329
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Bad luck.
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01-21-2015, 07:16 AM | #19 |
Sex Tourist
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So we have no idea why Paxum could close an account with total opacity and impunity. The "honesty" of these guys is really borderline to say the least. I would stay away from 'em.
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01-21-2015, 07:19 AM | #20 |
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Join Date: Feb 2006
Posts: 994
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hope it's not a bad sign for us all.
many ppl are using paxum and trusted them with cash. explanation would be great cuz this one sentence from Ruth is far more worse than lack of any contact
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01-21-2015, 11:03 AM | #21 | ||
Let's Get Paxumized!
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Quote:
Quoted from our terms below: Quote:
If you are using our service, and complying with our terms, then you have absolutely nothing to worry about.
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01-21-2015, 11:20 AM | #22 | |
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Quote:
Nor is the amount (I assume it to be rather small). Paxum comes in here and confirms the account is closed and the reason for closing it it such that Ruth's hands are tied.. You say it's unprofessional? So you would rather that she disclosing someone private banking details and reason for closing the account on a public forum? |
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01-21-2015, 07:00 PM | #23 | ||||||||
Useless As Ever
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And the sponsor I just started using is Crakrevenue which also pays using Paxum, wire or check. (Not the sponsor that originally sent my two payments previously) Other options would be highly appreciated. I have Paypal & Payoneer as alternatives. Used to have Epassporte too and, not surprisingly, I've never had any issues with any of these processors that were caused by me. The only issue, obviously, was with Epassporte shutting down. As far as unprofessionalism goes, a little more detail would have been nice instead of these cryptic answers that are being replied in a public forum. But it IS a public forum so that is to be expected. However, on my private call on the phone, all I got was I violated their terms and nothing else. That, in my opinion, is very unprofessional and unbusiness like.
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Email: admin[at]datingport.co.uk - ICQ: 456416181 It's amazing what you (L)earn when you put some effort into it! |
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01-21-2015, 07:05 PM | #24 |
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Look dude, Ruth isn't going to post anything public because that puts the company at a liability. You can argue all you want over GFY, but you're never going to get a satisfactory reply.
Ruth might be able to give you a reason in emails, but then again, she might not want to in case she gives the game up: bottom line is either it was a false positive or you're not revealing the whole truth. Either way, bumping this thread isn't going to help you. No one is going to suddenly stop using Paxum because someone got their account closed for an undisclosed reason. |
01-21-2015, 07:53 PM | #25 | |
Useless As Ever
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Join Date: Jan 2009
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Quote:
Bumping the thread? I was just replying to the answer because not replying would look like I was slinking away with something to hide. That I am not doing. Personally I don't care. I didn't lose any money, my sponsor has an alternative in the works. So to me, this thread can be taken out back and shot in the head.
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Email: admin[at]datingport.co.uk - ICQ: 456416181 It's amazing what you (L)earn when you put some effort into it! Last edited by Dating Port; 01-21-2015 at 07:58 PM.. Reason: I just didn't throw in the liability part. |
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01-21-2015, 10:48 PM | #26 |
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seriously i shouldnt lol at this but it made me lol.
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01-25-2015, 07:55 AM | #27 | |
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Quote:
Nobody's saying Ruth should disclose the reason here, in public. We're saying Paxum should disclose the reason -- the specific reason, not a general gesture at their entire TOS -- to the owner of the account in question. It's their refusal to do that that is unprofessional and destroys trust. This is far from the only episode alleging that Paxum has closed accounts in this opaque fashion. |
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01-25-2015, 08:01 AM | #28 | ||
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Yeah. We did not think so. If the potential for mistakes exists -- and it always does -- then the only professional approach is to give the account holder a chance to point out that a mistake has been made. And this is impossible if you will not disclose -- to him, not of course to us -- the reason for the closure. The specific reason. Quote:
RuthB, you're a stellar customer service rep. There's nothing personal about this. But you're being asked to rep an unsupportable policy here, one that has recurred every month or two ever since your service gained prominence after the Epassporte debacle and that continues to undermine trust in your organization. Y'all should fix it. |
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01-27-2015, 11:03 AM | #29 |
Useless As Ever
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I don't care any more. I lost a whopping $1.88 that sat in that account forever. If they need it more than me they can have it. All this over an address change so I could start receiving deposits. Sheesh......
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Email: admin[at]datingport.co.uk - ICQ: 456416181 It's amazing what you (L)earn when you put some effort into it! |
01-27-2015, 11:11 AM | #30 |
Pay It Forward
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Posts: 75,328
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use chosen then u dont have to bother with the BS load they serve.
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EMAIL ==>[email protected] ==> #NOBIDEN2024 TRUMP 2024!!! | END DACA!!!! | HCR2060 <= ILLEGAL ALIENS!!!!...👮 => TRUMPS PAYDAY!!!!... - Support The Laken Riley Act!!! - Trump Nobel Prize... |