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Old 09-13-2017, 08:45 AM  
Bosa
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Join Date: Aug 2016
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Quote:
Originally Posted by RuthB View Post
Any chargeback that is made on a transaction where the PIN is used is not accepted since it automatically fails. This is a Choice bank rule so unfortunately there is nothing we can do. You can contact the bank if you would like to.

I'm sorry this happened to you.
So this doesn't apply:

With Mastercard's Zero Liability policy, you're protected from fraudulent uses on your account. You pay only for purchases that you have authorized on your Mastercard card.

As long as your account is in good standing, you have exercised reasonable care in safeguarding your card, and you have not reported two or more unauthorized events in the past twelve months, unauthorized purchases are not your responsibility.

Like I said this happened before with a different bank. I sent all the proof it wasn't me and the money was returned.

Well if you guys go to Ukraine be careful. Now I'm paranoid of every ATM

Thanks for the reply Ruth
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