Originally Posted by GLMBV
We have the same problem. Been using SR for years and always had good contact with Neil.
Have reported a program weeks ago, as did my colleague but have yet to hear back from them. Given that Neil always responds quickly and SR always fixes issues within couple of weeks it leads me to believe that shit hit the fan at sr, which sucks cause we love SR
Indeed, SR is a fantastic piece of software. And Neil has always answered fast, often times within a few hours.