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I would add, remove all notion of "I am your boss, therefore I have final say"
You are speaking (I assume) as a consultant, but if pyramid infrastructure could be dissolved from the workplace, it would be equally rewarding - define your assets could be perceived as a simple eg of a pyramid structure. Not everyone is equal for sure in knowledge, but doesn't mean anyone non-senior has a great idea (kind of the same lines of what you are saying).
Listen to your people - if Mrs X is in charge of entering 2257 records, she should be at an equal level of say as Mrs Y in Charge of Internet, since Mrs X knows as much as Mrs Y if not more when it comes to entering 2257 records.
everyone has their own area of excellence and like you say companies should realise their talents.
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